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Public Can Now Report a Street Problem in Under 2 Minutes

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Street Repairs is a brand new way of linking local people to local authorities, councils, and highway transport bodies on a nationwide scale.

It empowers residents to improve their local environment while saving local authorities money on maintenance and administrative costs. The publicly accessible, free-to-use transparent reporting and monitoring system, hands power over to local residents by making it easy to report faults and track the council's progress in addressing them.

The Street Repairs website is used to capture information about street maintenance issues such as broken pavements, rubbish, street lighting and potholes. Residents can reclaim local streets and work with their council to keep them clean, tidy and safely maintained.

To submit a report the user simply completes a few simple fields, including the uploading of photos and a brief description of the defect. The built-in geo tracking automatically identifies the user's location and provides exact coordinates which are then overlaid onto a map. This process takes just a couple of minutes and there is no fee to the fault-reporter (normal data handling charges from their service provider apply). Confirmation of the report is sent immediately to both the reporter and the council in question. Regular updates are then made as the report is processed by the council.

Another big advantage is that the system encourages early reporting of problems, when they are cheaper to fix, thus reducing higher costs to councils.

Colin Mahoney, the IT Developer behind streetrepairs.co.uk, designed the reporting system to boost engagement between local people and local councils. Evolution of the system is continuing on a daily basis as his team of software developers fine-tune functionality. He stated: "By making the reporting and progress tracking system transparent and freely accessible to the public, residents are now empowered to improve their local environment by flagging faults as the system chases progress updates from the local authorities."

www.streetrepairs.co.uk

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